SERVICES

Everything your business runs on, handled

From the laptop on the desk to the network behind the wall.

On-Site & Remote IT Support

We come to you. Same-day when you need it.

  • Same-day on-site visits across San Diego County

  • Remote support for quick fixes

  • New computer setup, migrations, employee onboarding and offboarding

  • Email, Microsoft 365 and Google Workspace troubleshooting

  • Printers, shared drives, peripherals, meeting rooms

  • Virus and malware cleanup, data recovery, hardware repair

  • Hourly, block hours, or flat monthly - your choice

Software & Web

Your IT department, without the headcount.

  • Monitoring, patching, and updates handled for you

  • One number to call — help desk for your whole team

  • Microsoft 365 and Google Workspace administration

  • Device and license management, asset tracking

  • Vendor wrangling (ISPs, software, hardware suppliers)

  • IT budget and roadmap planning

  • No long-term contracts. Every license and account stays in your name.

Automation

Built by a carrier network engineer, not a computer repair shop.

  • Office network design and build — Meraki, UniFi, Fortinet

  • Wi-Fi site surveys, coverage fixes, dead-zone elimination

  • Firewalls, VLANs, guest networks, network segmentation

  • VPN and multi-site connectivity

  • Switches, PoE, racks, cabling coordination

  • Office buildings, suites, and multi-tenant setups

  • ISP migration, failover, and “why is the internet slow” diagnostics

Security & Business Continuity

Protecting the things you can’t replace.

  • Endpoint protection and threat monitoring

  • Email security, phishing defense, MFA rollout

  • Backup and disaster recovery — with restores actually tested

  • Access control, password management, clean offboarding

  • Security assessments and cyber-insurance questionnaire support

  • Staff security awareness training

Software, APIs & AI Automation

Stop paying people to copy data between systems.

  • Custom internal tools, dashboards, and web applications

  • API integrations between the software you already pay for — CRM to invoicing, intake to CRM, time tracking to payroll

  • Workflow automation to kill double entry

  • AI integration: document processing, intake summarization, assistants trained on your own files

  • Websites, landing pages, hosting, analytics

  • Ongoing support retainer as your systems evolve

Smart Home & Smart Office

Everything connected, everything working together.

  • Cameras and video doorbells - Ring, Nest, UniFi Protect, Reolink

  • Smart locks, keypads, and door access

  • Lighting, thermostats, blinds, sensors

  • Remote viewing and mobile alerts that actually work

  • Whole-home mesh Wi-Fi, wired backhaul, network cleanup

  • TV, AV, and streaming setup

  • One app instead of six - hub consolidation across HomeKit, Alexa, Google, Home Assistant

WHO WE WORK WITH

We know your industry's problems already

Find yours below.

Dental & medical

When the system is down, the schedule is down. Old machines running software the vendor barely supports, patient files with no verified copy anywhere, and every vendor blaming the other one when something breaks.

Law & immigration

Your billable hours are going into paperwork. The same client information gets retyped into three systems, documents live in four different places, and staff spend afternoons summarizing files by hand.

Property management

Every property is its own little IT problem. Wi-Fi that stops at the leasing office, re-keying units on every turnover, and cameras that record but nobody can pull footage from when it actually matters.

Labs & biotech

Irreplaceable data on unpatchable machines. Instrument PCs frozen on an old OS because updating breaks the vendor software, datasets sitting on one external drive, and infrastructure that was never built for a team this size.

Restaurants & breweries

If the POS goes down at 7pm, that's the night. Card readers, kitchen displays, delivery tablets, and guest Wi-Fi all fighting over one connection that was fine on a Tuesday afternoon.

Accounting & insurance

Ten months of steady, two months of chaos. Client financial data on machines nobody has time to fix until May, and a real risk of an email that looks exactly like it came from a client asking to change wire instructions.

contact us

Something broken? Something that should work better?

Tell us what's going on. We'll tell you what it takes to fix it - and if it's a five-minute thing, we'll just tell you how to do it yourself.

No sales call. No contract to sign before anyone looks at your problem.

We reply the same business day. Urgent? Text (858) 247-8550.

Dental & medical practices

When the system is down, the schedule is down.

A practice runs on a chain of things that all have to work at once - the front desk computer, the practice management software, the imaging machine, the network they all sit on. Break one link and patients are sitting in the waiting room while your staff apologizes. Most small practices are running an aging server in a closet that nobody has looked at in years, with software the vendor only half supports.

Sounds familiar?

  • Imaging or X-ray software that only works on one specific machine, and that machine is old

  • Patient files stored in one place with no verified copy anywhere else

  • Guest Wi-Fi and clinical equipment sharing the same flat network

  • Your software vendor says it's a network problem, your internet provider says it's a software problem

  • Staff sharing one login because setting up individual accounts was too much hassle

How we help

  • Get the network properly separated so patient systems, staff, and waiting-room Wi-Fi aren't all in the same pool

  • Set up backups that we actually test by restoring from them

  • Individual logins with multi-factor, so leaving staff don't take access with them

  • Own the vendor relationship so you stop being the middleman between three support desks

  • Monthly monitoring so we see the failing hard drive before you do

Law firms & immigration practices

Your billable hours are going into paperwork.

Legal work is document work. Intake forms, evidence, filings, translations, correspondence - and most of it gets retyped by hand from one system into another. For immigration practices especially, the volume is brutal and the deadlines don't move. Meanwhile everything lives in a mix of email attachments, a shared drive, and someone's desktop.

Sounds familiar?

  • The same client information typed into the intake form, then the case management system, then the invoice

  • Documents scattered across email, Dropbox, a network drive, and three laptops

  • Staff spending hours summarizing or translating documents by hand

  • No clear answer to "who has access to what" when someone leaves

  • A deadline that depends on a file only one person knows the location of

How we help

  • Connect your intake forms directly to your case management system so nothing gets retyped

  • Build AI tools that summarize documents, extract key dates, and draft first-pass translations from your own files

  • One organized document system with real permissions instead of four half-systems

  • Secure remote access so attorneys can work from court or home without a workaround

  • Backups and version history, so a deleted file is a five-minute problem instead of a disaster

Property management & real estate

Every property is its own little IT problem.

Managing buildings means managing internet at buildings, cameras at entrances, locks that need to change every time a unit turns over, and a leasing system that should talk to your accounting but doesn't. Multiply that by every property in your portfolio and it becomes a full-time job nobody was hired to do.

Sounds familiar?

  • Common-area Wi-Fi that works in the leasing office and nowhere else

  • Re-keying or handing out physical keys every single turnover

  • Cameras that record but nobody can pull footage from when something actually happens

  • Package theft and no usable video

  • Owner statements assembled by hand from two different systems

  • A different internet provider, login, and setup at every property

How we help

  • Wi-Fi that actually covers the whole property, including the parts made of concrete

  • Smart locks and keypad access - change a code in seconds instead of re-keying a unit

  • Camera systems you can view from your phone, with footage you can actually retrieve

  • One standard setup rolled out across every property instead of six different messes

  • Connect leasing, maintenance, and accounting systems so data flows once

Labs, biotech & research startups

Your data is irreplaceable and your equipment is unpatchable.

Small research companies live with a specific contradiction: instrument PCs that can't be touched because the vendor software will break, sitting next to datasets that represent years of funded work. Add grant deadlines, shared workstations, and a team that grows faster than its infrastructure, and something eventually gives.

Sounds familiar?

  • An instrument computer running an OS nobody is allowed to update

  • Large datasets on a single external drive on someone's desk

  • Everyone logging into the same workstation as the same user

  • Analysis pipelines that only run on one person's machine

  • No plan for what happens when the lab moves or doubles in size

How we help

  • Isolate instrument PCs on their own network segment so they stay untouched but not exposed

  • Proper storage and backup for large datasets, with restores we've tested

  • Individual accounts and access control that scales as the team grows

  • Network and infrastructure built for a lab move or an expansion, not patched after

  • Custom scripts and automation to get data from instrument to analysis without manual shuffling

Restaurants, breweries & taprooms

If the POS goes down at 7pm, that's the night.

Hospitality tech is unforgiving. Point of sale, kitchen displays, online ordering tablets, guest Wi-Fi, cameras, music - all running on whatever router the internet company dropped off, all competing for the same connection. It works fine on a Tuesday afternoon and falls over on a Saturday night.

Sounds familiar?

  • Card readers timing out during a rush

  • Guest Wi-Fi and your register on the exact same network

  • Patio or back-of-house dead zones

  • Delivery tablets nobody can find the login for

  • Cameras that were installed once and have never been checked since

  • Every new employee gets the same shared password

How we help

  • Split guest, staff, and payment systems onto separate networks

  • Wi-Fi designed for the whole space, including the patio and the walk-in hallway

  • Backup internet connection that takes over automatically when the main line drops

  • Cameras with reliable recording and remote viewing

  • Someone who picks up the phone during service, not the next business day

Accounting, insurance & financial advisors

Ten months of steady, two months of chaos.

The workload is seasonal but the exposure is constant. You're holding client financial data on machines that get replaced every five years whether they need it or not, and your biggest actual risk isn't a hacker - it's a convincing email asking someone on your team to change wire instructions.

Sounds familiar?

  • Client documents arriving by email attachment because the portal is too clunky

  • Desktops that crawl in March and nobody has time to fix them until May

  • Staff who can't work from home without a lot of friction

  • An email that looked exactly like it came from a client, or from you

  • No real answer to what happens if the office floods or a laptop is stolen

How we help

  • Email protection and staff training aimed specifically at fake-invoice and wire-change attempts

  • Multi-factor on every account that touches client data

  • Backups and a tested recovery plan, so a stolen laptop is an inconvenience not an incident

  • Hardware and performance sorted out before busy season, not during it

  • Secure remote access that your team will actually use